Orbis Energy Center
Wilde Street
Lowestoft
Suffolk
NR321XH
tel:+44 (0)1502 563368
From 1st July 2018
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Charges are calculated at the checkout, outside the UK additional charges will be added.
Which payment methods are accepted in the Online Shop?
Visa, PayPal, Stripe, Mastercard, Locally cash on delivery
How long will delivery take?
We aim to be as quick as possible, 24- 72 Hours. Delays do occur out of our control, Promising next day sounds great but with specialist equipment, is not all ways possible. If delays happen we aim to look after the customer with regular updates.
How secure is shopping in the Online Shop? Is my data protected?
Coverd by our Climbwise Ltd Privecy Policy
What exactly happens after ordering?
you will get a confirmation email
Do I receive an invoice for my order?
An invoice will be emailed to you, upon request.
Send us an email